Your Personal Data and How We Use It
At Oliva Mae, we collect, use, and store your personal data to ensure that we can offer you a seamless and personalized experience both online and in our stores. This may take place through our website or through other interactions. Rest assured, we treat your personal data with the utmost confidentiality, using and storing it only as described in this Privacy Policy.
Collection of Your Personal Data
We collect various types of personal data through our website and in-store:
- If you're browsing our website as a guest and are not a registered user, we won't collect or use any personal information from you. However, certain services and features available to registered users may be limited.
- To register on our site, we’ll need basic information like your name and contact details. This allows us to provide features and services such as email updates, responses to inquiries, and early access to limited edition items.
- Only registered users can place orders on our site. When you make a purchase, we collect the information needed to fulfill your order, including your name, contact information, and payment details.
- You can view or update your personal information at any time by contacting our Customer Service team or logging into your account to make changes directly.
Use of Your Personal Data
We use the personal data you provide to:
- Deliver our services to you. This includes responding to your questions, offering product recommendations on our website, maintaining your shopping cart, processing applications for services, and fulfilling your orders (including secure payment processing and verification).
- Keep you updated on new products and news via email, post, or phone. We may occasionally reach out with marketing communications, but you can always opt out if you prefer not to receive these updates.
Disclosure of Your Information
We keep your personal data confidential, but we may share it with specific parties when necessary, including:
- Financial institutions, credit card issuers, or collection agencies when needed to process payments.
- Any third parties when required by legal or contractual obligations.
This Privacy Policy does not cover third-party websites. Please review the privacy policies of any third-party sites before providing your personal data, whether accessed through our website or directly. Oliva Mae is not responsible for how third parties handle your personal information.
Contacting Us
If you have questions or feedback about our Privacy Policy, please feel free to reach out to us at service@olivamae.com.